● ON-TRIP RECOVERY

Fix the next
ten minutes.

Choose what happened. Get the first safe action, a Chinese show-card and the complete recovery guide—without searching through a generic list while the situation is moving.

DO THIS IN ORDER

Choose 110, 119 or 122 from the event

Immediate danger that needs police, fire or road-crash dispatch — not medical rescue

  1. 01

    Move away from immediate danger if you can do so safely, then choose the number from the event: 110 police, 119 fire or 122 road-traffic accident police.

  2. 02

    If anyone is seriously ill or injured, make a separate 120 call for urgent medical rescue. One event can require two calls; 110, 119 or 122 does not complete the medical job.

  3. 03

    If your phone cannot make the call, move to a local voice-capable phone or ask nearby hotel, station, venue or security staff to call. Do not place a false test call.

For urgent illness or injury, choose the medical route and call 120. Do not assume 911, 112, nationwide English support or every foreign SIM will work.

Open the full number selector and bilingual call card →
MORE HELP FOR THIS SITUATION

Nine incident routes. 5 current guides.

Choose the guide for the problem you need to solve. Emergency dispatch, hospital planning, insurance, document recovery and scam reporting are connected, but they are not interchangeable.

CALLEmergency numbers

Choose 110, 119, 120 or 122 and say the minimum useful facts.

Open guide →
CAREEmergency and medical

Follow the 120 route, find a realistic facility lead and plan payment.

Open guide →
COVERTravel insurance

Ask six China-specific questions before relying on the policy.

Open guide →
PAPERSLost passport

Match the entry basis to the correct document and immigration route.

Open guide →
REPORTTourist scams

Stop the transaction, leave safely, preserve evidence and report correctly.

Open guide →
Immediate danger?

Police 110 · Fire 119 · Medical rescue 120 · Road-traffic accident police 122

Immigration policy advice: 12367 (not emergency dispatch)

Open the verified number boundaries →